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About Micro1: Job DescriptionRole Title: Veterans Service OfficerRole Type: ContractorLocation: RemoteTime Commitment: 20-30 hours/week, short-term projectmicro1 is looking for VA-accredited Veterans Service Officers to help evaluate and improve AI systems on veterans benefits topics. You’ll use your claims experience to check that questions sound like real veterans and families, and that answers are correct and useful. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters.Scope of WorkReview sample veterans benefits questions and flag any that don’t sound like what real veterans or family members ask.Write rubrics that define a correct, complete answer on service-connected disability compensation, including filing a claim and the evidence involved.Cover dependents and survivor benefits (such as DIC and CHAMPVA) and appeals and decision reviews in your rubrics.Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.Share clear written feedback with the project team, working asynchronously.Required QualificationsCurrent VA accreditation (VSO representative, County Veterans Service Officer, accredited claims agent, or similar)1+ years preparing and filing VA claims for veterans or their familiesWorking knowledge of disability compensation, dependents and survivor benefits, and appealsUS-basedAble to start quickly and commit 20-30 hours/weekClear, precise writingNice to HaveExperience with military records such as the DD-214Experience creating guides, checklists, or training materialsExperience helping a diverse range of veterans and families, including rural and non-English-speaking clients

About Micro1: Job DescriptionRole Title: VA Eligibility SpecialistRole Type: ContractorLocation: RemoteTime Commitment: 20-30 hours/week, short-term projectmicro1 is looking for VA Eligibility Specialists to help evaluate and improve AI systems on veterans health care topics. You’ll use your enrollment and eligibility experience to check that questions sound like real veterans and families, and that answers are correct and useful. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters.Scope of WorkReview sample VA health care questions and flag any that don’t sound like what real veterans or family members ask.Write rubrics that define a correct, complete answer on VA health care eligibility, enrollment, and priority groups, including income and means testing.Cover care coordination and community care (including the MISSION Act) and access to care in your rubrics.Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.Share clear written feedback with the project team, working asynchronously.Required QualificationsFormer VA enrollment, eligibility, or care coordination experience, or experience as a VA social worker1+ years working on VA health care enrollment, eligibility determination, or care coordinationWorking knowledge of priority groups, income and means testing, and community careUS-basedAble to start quickly and commit 20-30 hours/weekClear, precise writingNice to HaveExperience with veteran outreach and helping veterans apply for health careExperience creating guides, checklists, or training materialsExperience helping a diverse range of veterans and families, including rural and non-English-speaking clients

About Micro1: Job DescriptionRole Title: Financial Aid AdvisorRole Type: ContractorLocation: RemoteTime Commitment: 15-25 hours/week, short-term projectmicro1 is looking for Financial Aid Advisors to help evaluate and improve AI systems on federal student loan topics. You’ll use your borrower counseling experience to check that questions sound like real borrowers and that answers are correct and useful. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters.Scope of WorkReview sample student loan questions and flag any that don’t sound like what real borrowers ask.Write rubrics that define a correct, complete answer on federal loan repayment, including income-driven repayment (IDR) plans and forgiveness programs such as PSLF.Cover servicer issues, deferment and forbearance, and default management in your rubrics.Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.Share clear written feedback with the project team, working asynchronously.Required QualificationsDirect experience counseling borrowers on federal student loan repayment and forgiveness (nonprofit counselor, university financial aid office, or similar)1+ years advising on IDR plans, PSLF, or other repayment and relief optionsExperience beyond award packaging, such as repayment, forgiveness, servicer issues, or default resolutionWorking knowledge of loan servicing, deferment, forbearance, and defaultUS-basedAble to start quickly and commit 15-25 hours/weekClear, precise writing

About Micro1: Job DescriptionRole Title: National Park RangerRole Type: ContractorLocation: RemoteTime Commitment: 15-25 hours/week, short-term projectmicro1 is looking for National Park Rangers and visitor services staff to help evaluate and improve AI systems on national park topics. You’ll use your visitor experience to check that questions sound like real park visitors and that answers are correct and useful. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters.Scope of WorkReview sample national park questions and flag any that don’t sound like what real visitors ask.Write rubrics that define a correct, complete answer on park passes, entrance fees, permits, and reservations.Cover park regulations, visitor safety, and trip planning questions in your rubrics.Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.Share clear written feedback with the project team, working asynchronously.Required QualificationsCurrent, former, or seasonal National Park Service experience (park ranger, interpretive ranger, or visitor services staff)1+ years answering visitor questions or working with passes, permits, reservations, or feesWorking knowledge of park regulations and visitor safetyUS-basedAble to start quickly and commit 15-25 hours/weekClear, precise writingNice to HaveExperience with digital reservation and pass systems (such as Recreation.gov)Experience delivering interpretive programsExperience creating guides, FAQs, or training materialsExperience helping a diverse range of visitors, including rural and non-English-speaking guests

About Micro1: Job DescriptionRole Title: Bilingual (Spanish) Benefits CounselorRole Type: ContractorLocation: RemoteTime Commitment: 10-20 hours/week, short-term projectmicro1 is looking for Bilingual (Spanish) Benefits Counselors to help evaluate and improve AI systems on government services topics. You’ll use your Spanish fluency and benefits experience to check that questions sound like real Spanish-speaking residents and that answers are correct, clear, and useful. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters.Scope of WorkReview sample questions in Spanish and English and flag any that don’t sound like what real people ask.Write rubrics that define a correct, complete answer in your area of expertise (Medicare, passports, veterans benefits, student loans, or National Parks).Evaluate AI-generated answers in Spanish against your rubrics, flagging errors, omissions, mistranslations, and wording that is unclear or unnatural.Share clear written feedback with the project team, working asynchronously.Required QualificationsNative or professional Spanish and EnglishExperience in at least one of: Medicare, passports, veterans benefits, student loans or financial aid, or National Park services1+ years counseling or assisting the public in that area (benefits counselor, case manager, community health worker, or similar)US-basedAble to start quickly and commit 10-20 hours/week, with more availability toward the end of the projectClear, precise writing in both languagesNice to HaveExperience with more than one of the areas aboveExperience interpreting or translating professionallyExperience creating guides, FAQs, or training materials in SpanishExperience helping a diverse range of clients, including rural and low-literacy communities