About Micro1: Job DescriptionRole Title: Computer User Support SpecialistsRole Type: ContractorLocation: Remotemicro1 is selecting Computer User Support Specialists to contribute their advanced troubleshooting capabilities to a key customer project. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.Scope of WorkDiagnose and resolve common and complex hardware, software, and networking issues using industry best practices.Provide guidance on OS support (Windows, MacOS, Linux) and network connectivity, including TCP/IP, VPNs, and DNS-related concerns.Document troubleshooting steps, solutions, and user interactions clearly within a ticket management system.Contribute detailed process insights that enhance future support workflows and training data quality.Collaborate asynchronously and communicate technical concepts effectively through written and verbal channels.Identify patterns in support issues, offering recommendations or process improvements to the project team.Preferred QualificationsMinimum 3 years' proven experience providing Tier 2/3 IT support.Expertise in diagnosing and resolving hardware and software issues across varied platforms.Strong understanding of networking concepts, including TCP/IP, VPNs, and DNS troubleshooting.Proficiency with ticket management systems and thorough documentation practices.Exceptional written and verbal communication skills, with a focus on user-friendly explanations.Certifications such as CompTIA A+, Network+, or ITIL are advantageous.Demonstrated ability to work independently, prioritize tasks, and deliver high-quality input for technical projects.
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About Micro1: Job DescriptionJob Title: Virtual AssistantJob Type: Full timeLocation: RemoteThe RoleWe’re looking for a proactive, highly organized Virtual Assistant to support day-to-day operations across our distributed team. You’ll own general administrative work, team logistics, and gifting for our internal team, extended team, and clients.You should be resourceful, detail-oriented, and comfortable taking ownership with minimal direction.What You’ll DoOwn scheduling, research, documentation, and general administrative tasks.Maintain internal trackers, records, and operational information.Coordinate purchasing, vendors, shipping, expenses, and reimbursements.Support onboarding, team logistics, and ad hoc requests.Own gifting operations across our team and clients.Source gifts and manage ordering, personalization, shipping, and delivery.Track gifting budgets, recipient information, orders, and vendors.Anticipate needs and drive tasks through completion.What We're Looking For3+ years in administrative support, operations, or a similar role.Excellent organization and attention to detail.Strong written and verbal communication.High ownership, reliability, and follow-through.Strong research and problem-solving skills.Ability to work independently in a fast-moving environment.Good judgment when handling sensitive information.PreferredExperience in a startup, technology company, or distributed team.Experience with gifting, vendors, purchasing, or logistics.Familiarity with Google Workspace, Slack and project management tools.Comfortable using AI tools to work faster and automate repetitive tasks.
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About Micro1: Job DescriptionRole Title: Subject Matter Expert – Medicine & Biostatistics Chart AnalysisRole Type: ContractorLocation: Remotemicro1 is selecting Subject Matter Expert – Medicine & Biostatistics Chart Analysis professionals to contribute advanced domain insights to a customer's project. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.Scope of WorkInterpret complex medical and biostatistical charts, including Kaplan-Meier curves, forest plots, ROC curves, hazard-ratio plots, and similar clinical or epidemiological visualizations, with professional accuracy.Draft clear, objective, and multi-step analytical questions based on intricate visual data, requiring quantitative reasoning and detailed interpretation beyond basic data extraction.Deliver precise, unambiguous answers accompanied by comprehensive, step-by-step explanations in expert-level written English, outlining calculations, statistical inferences, or clinical judgment.Apply domain-specific medical and biostatistical terminology, ensuring accurate reference to units, scales, confidence intervals, p-values, and annotations across all deliverables.Design reasoning tasks that emphasize graphical interpretation, comparisons, calculations, trend analysis, and data interpolation, while strictly avoiding subjective or ambiguous phrasing.Collaborate remotely and reliably with project teams via written and verbal channels, actively incorporating feedback and upholding consistent, high-quality communication.Produce verifiable reasoning assignments that directly support training and evaluation use cases for advanced AI models.Preferred QualificationsBachelor's, Master's, or Doctoral degree (MD, MPH, PhD, or equivalent) in Medicine, Epidemiology, Biostatistics, Public Health, or a closely related quantitative or clinical field.Two or more years of professional, academic, or research experience interpreting clinical trial data, survival analyses, or epidemiological visualizations.Demonstrated advanced skill with axes, legends, units, scales, confidence intervals, and statistical annotations in medical charts (e.g., Kaplan-Meier, forest, ROC curves).Proven ability to clearly articulate analytical processes and provide clinical or biostatistical reasoning in high-quality written and spoken English.Bilingual proficiency in English and, ideally, a second language relevant to medical or research practice.Experience in technical documentation, scientific publishing, assessment or analytical task development, or structured data annotation for clinical, research, or AI-focused projects.Background in producing benchmark questions, technical reports, or data annotation tasks for medical, clinical research, or AI model development engagements.
About Micro1: Job DescriptionRole Title: Subject Matter Expert – Financial & Operations Chart AnalysisRole Type: ContractorLocation: Remotemicro1 is selecting Subject Matter Expert – Financial & Operations Chart Analysis contributors to support a customer's project focused on high-level chart interpretation and reasoning. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.Scope of WorkInterpret a range of complex financial and operational charts, such as candlestick charts, yield curves, drawdown charts, market-volume charts, control charts, Pareto charts, process flows, and capacity/throughput charts using advanced domain knowledge.Draft clear, objective reasoning questions based on intricate visualizations, requiring multi-step quantitative analysis and deep understanding beyond surface-level observations.Deliver unambiguous, precise answers accompanied by comprehensive written explanations and explicit analytical steps or calculations in professional English.Apply accurate financial, economic, and operational terminology, ensuring clarity in units, scales, timeframes, categories, and notation throughout all submissions.Develop robust tasks targeting graphical reasoning, comparisons, trend analysis, calculations, and interpolation, while avoiding subjective or ambiguous language.Collaborate remotely with project teams, communicating effectively in both written and verbal formats to incorporate feedback and ensure consistent, reliable contributions.Consistently produce objectively verifiable tasks that support the development, training, and evaluation of advanced AI models.Preferred QualificationsBachelor’s degree or equivalent professional experience in Finance, Economics, Business Analytics, Industrial Engineering, Operations Management, or a related discipline.Minimum two years’ professional, academic, or research experience interpreting financial market data, risk metrics, or operational performance charts.Advanced proficiency in interpreting chart features such as axes, units, legends, scales, and annotations across diverse chart types.Demonstrated ability to clearly articulate analytical processes and quantitative reasoning in both written and spoken English.Bilingual proficiency in English and ideally a second language relevant to the financial or operational domain.Experience in technical documentation, financial reporting, process or quality assessment, or structured analytical task creation.Background in producing data-annotation tasks, benchmark questions, technical reports, or related deliverables for finance, operations, or AI-driven projects.
About Micro1: Job DescriptionRole Title: Subject Matter Expert – Data & Statistical Chart Analysis Role Type: ContractorLocation: Remotemicro1 is engaging Subject Matter Experts – Data & Statistical Chart Analysis (AI Benchmark) to contribute expertise on a customer project advancing the capabilities of next-generation AI systems. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.Scope of WorkInterpret complex data science and statistical visualizations—such as Sankey diagrams, heatmaps, calibration curves, residual plots, correlation matrices, and distribution plots—applying advanced professional judgement and terminology.Design clear, objective, multi-step analytical tasks and questions based on challenging visualizations, emphasizing quantitative reasoning beyond surface-level chart reading.Deliver precise, unambiguous answers with thorough, step-by-step written explanations, including explicit calculations, statistical inferences, or modeling logic as required.Utilize exact data science and statistical language, ensuring accuracy in referencing units, scales, axes, legends, and annotations in all outputs.Create tasks that require graphical reasoning, trend analysis, comparison, interpolation, and statistical inference, always avoiding ambiguous or subjective prompts.Participate in remote collaboration, contributing via written and verbal channels, incorporating feedback, and maintaining consistent communication with project stakeholders.Consistently produce objectively verifiable tasks and solutions to support the rigorous training and evaluation of advanced AI models.Preferred QualificationsBachelor's degree or equivalent professional experience in Data Science, Statistics, Applied Mathematics, Computer Science, Operations Research, or a related quantitative field.Minimum of two years’ professional, academic, or research background engaging with statistical models, data visualizations, or analytical reporting.Advanced proficiency in interpreting axes, legends, units, scales, confidence intervals, and statistical annotations across diverse chart types.Demonstrated ability to clearly articulate analytical processes and quantitative reasoning in high-quality written and verbal English.Bilingual proficiency in English and, ideally, a second language relevant to your domain.Experience with technical documentation, publication, assessment design, or structured analytical task development.Background in producing data-annotation tasks, benchmark questions, technical reports, or related materials for data science, statistics, or AI-driven projects.
