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About Micro1: Job Title: Customer Success AnalystJob Type: ContractorLocation: RemoteJob Summary:Join our customer's team as a Customer Success Analyst, where you'll leverage your expertise in customer success management and AI training to drive innovative solutions. In this high-impact expert role, you will design and create complex, realistic AI training scenarios, collaborate across functions, and champion top-tier customer experiences.Key Responsibilities:Design high-fidelity, challenging customer success prompts and training tasks for AI systems.Analyze current workflows and recommend improvements for enhanced efficiency and effectiveness.Collaborate cross-functionally to ensure alignment of AI training tasks with real-world customer support challenges.Utilize platforms such as Zendesk, Intercom, Gorgias, and ServiceNow to simulate and assess complex customer inquiries.Create diverse scenarios reflecting actual customer interactions to ensure rigorous AI evaluation and training.Deliver clear, actionable feedback to both technical and non-technical stakeholders on task performance and workflow optimizations.Maintain meticulous documentation and proactive communication via Slack, Gmail, and calendar management tools.Required Skills and Qualifications:4+ years of professional experience in customer success management or a related field.Demonstrated expertise with Zendesk, Intercom, Gorgias, ServiceNow, and other leading customer support tools.Exceptional analytical thinking and advanced problem-solving abilities.Proven capability in scenario creation, feedback delivery, and complex workflow analysis.Excellent written and verbal communication skills for both technical and non-technical audiences.Strong adaptability in dynamic, fast-paced environments.Track record of successful cross-functional collaboration on complex projects.Preferred Qualifications:Experience in AI or ML training and task design for customer support applications.Background in delivering high-fidelity prompts and scenario-based testing for AI models.Familiarity with current best practices in customer success for AI-powered organizations.Additional Info:This is an AI trainer position, ideal for Customer Success experts passionate about shaping next-generation customer experience technology. Success in this role hinges on your ability to create robust, demanding task prompts that mirror real-world customer challenges—ensuring AI performance at the highest standard.

About Micro1: Job Title: Philosophy ExpertJob Type: ContractorLocation: RemoteJob Summary: We are seeking a highly knowledgeable Philosophy Expert to join our customer’s team and play a pivotal role in an innovative AI training project. As a subject matter authority, you will be responsible for shaping how philosophical concepts are integrated and understood by next-generation AI models.Key Responsibilities:• Analyze, interpret, and annotate complex philosophical texts for AI consumption• Provide nuanced feedback on philosophical content accuracy and context within AI systems• Collaborate with engineers and data scientists to ensure philosophical integrity in AI outputs• Develop and review prompts that leverage philosophical concepts and frameworks• Identify biases and ethical considerations in data and training processes• Facilitate discussions and workshops to enhance team understanding of philosophy• Stay abreast of current trends in philosophy and its intersection with AI technologiesRequired Skills and Qualifications:• Advanced degree (MA, PhD, or equivalent) in Philosophy or a closely related discipline• Exceptional written and verbal communication skills with a strong attention to detail• Demonstrated expertise in multiple branches of philosophy (e.g., ethics, logic, epistemology)• Proven experience explaining complex ideas to diverse audiences• Ability to critically analyze content for accuracy, coherence, and philosophical rigor• Strong collaboration skills, with experience working in interdisciplinary environments• Proficiency in digital research and content annotation toolsPreferred Qualifications:• Experience working on AI, machine learning, or data-driven projects• Published research or teaching experience in philosophy• Familiarity with the latest developments in AI ethics and philosophyAbout us:micro1 is a data engine that helps AI labs train foundational models and enterprises build AI agents. We provide frontier evaluations and reinforcement learning environments used to improve LLM capabilities, as well as contextual evaluations used to monitor and improve AI agents in enterprise settings. Our data engine includes an AI recruiter agent that sources and vets domain experts, a data platform that enables rapid production of high-quality training data, and a pipeline performance system that ensures both quality and velocity.

About Micro1: Job Title: Contracting AttorneyJob Type: ContractLocation: RemoteJob Summary:We've partnered with Crosby to find seasoned Contracting attorneys for a 1-month Commercial Contracting AI Fellowship. This opportunity is for elite lawyers who want to help shape how advanced AI is trained, evaluated, and applied in real-world legal work — especially those with deep experience in SaaS contract review, negotiation, and redlining. As a SaaS Contracting Attorney – AI Fellow, your contributions will directly refine and elevate next-generation legal AI systems, driving meaningful change in the industry.This fellowship simulates real-world contract negotiation scenarios used to train advanced AI models. Fellows will:Perform simulated contract negotiations and redlining exercises, evaluating AI-generated suggestions for accuracy, risk identification, and legal soundness.Review and assess AI responses to contract scenarios, providing expert feedback to improve model performance and output precision.Collaborate with Crosby's product and research teams to refine training data, annotation guidelines, and best practices for AI-driven contract review solutions.Required Skills and Qualifications:J.D. from an ABA-accredited law school.Active bar admission in at least one U.S. jurisdiction.Minimum of 3 years of in-house experience focused on technology transactions, particularly SaaS contract review, negotiation, and redlining.Exceptional written and verbal communication skills with meticulous attention to detail.Strong analytical capabilities and ability to translate legal expertise into actionable feedback for AI systems.Demonstrated commitment to innovation at the intersection of law and technology.Experience working with cross-disciplinary teams in fast-paced environments.Compensation and commitment$80–$105/hourPart-time, flexible scheduleMinimum commitment: 5 hours/weekMaximum commitment: 20 hours/weekFellowship duration: 1 monthPreferred Qualifications:Prior exposure to AI, legal tech, or data annotation initiatives.Expertise in risk mitigation strategies within SaaS contracting.Publication or presentation record on legal technology topics.Applications will be reviewed on a rolling basis, and the fellowship will close once the cohort is full. Apply by April 30 for the best chance of securing a spot.

About Micro1: Job Title: General CounselJob Type: ContractLocation: RemoteJob Summary:We've partnered with Crosby to find seasoned General Counsels for a 1-month AI Fellowship. This opportunity is for elite law experts who want to help shape how advanced AI is trained, evaluated, and applied in real-world legal work — especially those with deep experience in SaaS contract review, negotiation, and redlining. As a General Counsel in this AI Fellow, your contributions will directly refine and elevate next-generation legal AI systems, driving meaningful change in the industry.This fellowship simulates real-world contract negotiation scenarios used to train advanced AI models. Fellows will:Perform simulated contract negotiations and redlining exercises, evaluating AI-generated suggestions for accuracy, risk identification, and legal soundness.Review and assess AI responses to contract scenarios, providing expert feedback to improve model performance and output precision.Collaborate with Crosby's product and research teams to refine training data, annotation guidelines, and best practices for AI-driven contract review solutions.Required Skills and Qualifications:J.D. from an ABA-accredited law school.Active bar admission in at least one U.S. jurisdiction.Minimum of 3 years of in-house experience focused on technology transactions, particularly SaaS contract review, negotiation, and redlining.Exceptional written and verbal communication skills with meticulous attention to detail.Strong analytical capabilities and ability to translate legal expertise into actionable feedback for AI systems.Demonstrated commitment to innovation at the intersection of law and technology.Experience working with cross-disciplinary teams in fast-paced environments.Compensation and commitment$80–$105/hourPart-time, flexible scheduleMinimum commitment: 5 hours/weekMaximum commitment: 20 hours/weekFellowship duration: 1 monthPreferred Qualifications:Prior exposure to AI, legal tech, or data annotation initiatives.Expertise in risk mitigation strategies within SaaS contracting.Publication or presentation record on legal technology topics.Applications will be reviewed on a rolling basis, and the fellowship will close once the cohort is full. Apply by April 30 for the best chance of securing a spot.

About Micro1: Job Title: Audio Recording ExpertJob Type: ContractorLocation: RemoteJob Summary:Join our customer's team as an Audio Recording Expert, where your expertise in voice and audio production will drive the creation of high-quality voice samples on your language. This is a unique opportunity to leverage your passion for audio and linguistic diversity while working remotely with a dynamic, global team. If you excel at both the technical and creative aspects of voice recording, we want to hear from you!Key Responsibilities:Record your own voice in multiple languages while ensuring clarity, natural delivery, and accurate pitch/tone.Maintain strict audio quality standards and manage post-recording cleanup as needed.Collaborate with the customer’s team to understand project requirements and deliver recordings on time.Provide feedback and suggestions for enhancing script delivery and audio quality.Adjust delivery style to suit different project contexts and language nuances.Organize and manage recordings, ensuring proper labeling and documentation.Communicate effectively through written and verbal channels to align with team goals.Required Skills and Qualifications:Proven experience in audio recording, engineering, voice-over, or a related field.Exceptional verbal and written communication skills.Strong attention to detail with a keen ear for pitch, tone, and clarity.Ability to deliver natural, engaging audio performances in at least one language, and willingness to try multiple languages.Familiarity with audio editing software and recording equipment.Self-motivated, organized, and able to manage multiple recordings independently.Passion for linguistic diversity and language learning.Preferred Qualifications:Professional experience as a voice-over artist, audio engineer, or linguist.Proficiency in more than one language.Background in audio production for global or multicultural projects.