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About Micro1: Job Title: Customer service operationsJob Type: ContractorLocation: RemoteJob Summary: As a Customer service operations, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required, your domain knowledge is what matters.Key Responsibilities:Contribute expert insights to advance the performance and reliability of AI-powered customer service solutions.Review and analyze customer service scenarios to provide detailed, actionable feedback for AI model training.Demonstrate exceptional written and verbal communication to capture the real-world nuances of customer interactions.Utilize tools such as Access, Excel, Word, PowerPoint, and Outlook to document, track, and communicate findings.Collaborate with the customer's team to ensure high standards of data accuracy, organization, and confidentiality.Deliver high-quality, contextually relevant input to support the continuous improvement of AI systems.Participate in feedback sessions and calibrate annotation standards to reflect best practices in customer service operations.Required Skills and Qualifications:Extensive experience in customer service operations, with a deep understanding of best practices and challenges.Exceptional written and verbal communication skills, with a keen eye for detail and clarity.Familiarity with tools such as Excel, Word, PowerPoint, and Outlook.Strong analytical and problem-solving abilities, able to interpret complex scenarios objectively.Ability to work independently and remotely, demonstrating accountability and discretion.Commitment to delivering high-quality, accurate data for AI model development.Adaptability to evolving project requirements and openness to feedback.

About Micro1: Job Title: Video Caption SpecialistJob Type: ContractorLocation: RemoteJob SummaryJoin our customer as a Video Caption Specialist, where you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.Key ResponsibilitiesReview short (5-second) videos of robots performing a variety of physical tasks while closely analyzing the corresponding AI-generated captions.Detect visual-text discrepancies, identifying any hallucinations (errors) or omissions in the captions compared to the real video content.Rewrite captions with clear, concise, and grammatically correct language, ensuring high accuracy in describing robot actions and motions.Emphasize the precision of robot movement and task execution in every caption, as these details are critical for model training.Maintain strict consistency with established project guidelines and rubrics, applying strong written judgment and editing standards.Meet or exceed daily throughput and quality benchmarks to ensure timely and reliable project delivery.Collaborate with the customer’s team, providing actionable feedback and sharing best practices to continually enhance caption accuracy.Required Skills and QualificationsFluency in English with excellent grammar, spelling, and written clarity.Keen attention to detail and demonstrated ability to spot subtle errors or inaccuracies.Comfortable analyzing and comparing short video clips and their written descriptions repeatedly.Strong judgment for rewriting and editing text for maximum accuracy and clarity.Ability to adhere to detailed instructions and maintain consistency across structured, repetitive review work.Reliable internet connection and a computer capable of smooth video streaming.Excellent communication skills, both written and verbal, with a strong care for clarity and accuracy.Preferred QualificationsExperience in AI training data annotation, RLHF, or LLM evaluation.Background in writing, editing, journalism, technical writing, transcription, or copy editing.Familiarity with robotics, computer vision, or video annotation workflows.

About Micro1: Job Title: 3D Motion Capture ReviewerJob Type: ContractorLocation: RemoteJob Summary:Join our customer as a 3D Motion Capture Reviewer, you'll apply your expertise to help train next-generation AI systems and Robotics. Your work will shape how models and robots learn, and perform through high-quality, real-world input. No prior experience in AI is required; your domain knowledge is what matters.Key Responsibilities:Review short motion capture playback clips within the customer’s proprietary platformValidate that 3D objects make realistic, physically plausible contact with human body jointsAdjust object positions and rotations to ensure optimal contact and reduce instances of visual artifactsDecide whether each clip should be included or excluded from the training dataset based on strict quality criteriaApply precise edge-case tags to annotate unique issuesFollow detailed project guidelines rigorously, maintaining high consistency across hundreds of repetitive review cyclesRecalibrate your process promptly in response to evolving client guidelines or feedback updatesRequired Skills and Qualifications:Demonstrated 3D spatial intuition and the ability to judge contact and physical plausibility accuratelyExceptional attention to detail and commitment to quality in repetitive workflowsComfort working with web-based or desktop annotation/review platforms for 3D playbackStrong verbal and written communication skills to interpret and implement evolving guidelinesProficiency in applying detailed instructions uniformly to a high volume of tasksReliable internet access and a computer capable of smooth 3D video playbackFlexibility to recalibrate quickly with feedback or shifting requirementsPreferred Qualifications:Background in gaming, 3D design, animation, VFX, or related technical/creative fieldsExperience in QA for games, software, robotics, or 3D data annotationStrong spatial sense from CAD, industrial design, or architecture studies.

About Micro1: Job DescriptionJob Title: AI Data ReviewerJob Type: ContractorLocation: RemoteAs an AI Data Reviewer, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.Key Responsibilities:Review and analyze screenshots of diverse software interfaces, identifying UI elements and interpreting user workflows with precision.Evaluate and annotate AI model responses, ensuring judgments are strictly grounded in what is visible on the screen.Distinguish between observable evidence and assumptions, documenting clear, well-reasoned explanations for your assessments.Complete structured annotation and data review tasks across dashboards, forms, admin panels, CRM tools, and various web applications.Collaborate with the customer’s team to provide high-quality, actionable feedback that directly impacts AI model improvements.Maintain rigorous attention to detail, adhering to established guidelines and quality standards in all deliverables.Communicate insights and findings effectively, both in writing and verbally, to contribute to team knowledge-sharing and continuous improvement.Required Skills and Qualifications:Expertise in screenshot analysis and UI interpretation across multiple software environments.Exceptional attention to detail, with a commitment to accuracy and consistency in data review tasks.Outstanding written communication skills and a strong ability to articulate complex observations concisely.High computer literacy and comfort navigating a variety of digital tools, platforms, and workflows.Demonstrated ability to distinguish between evidence-based findings and assumptions.Experience completing structured annotation or review processes in a technical, product, or operational setting.Ability to prioritize, manage time effectively, and meet deadlines in a remote work environment.Preferred Qualifications:Background in QA testing, technical support, product operations, UX research, data annotation, or technical writing.Familiarity with reviewing complex interfaces such as admin panels, CRM tools, and modern web apps.Prior experience working remotely with globally distributed teams.

About Micro1: Job Title: Finance Associate - USJob Type: Full-timeLocation: RemoteJob Summary: Join our team as a Finance Associate and play a pivotal role in driving accurate and seamless financial operations. This is a fantastic opportunity to leverage your expertise in QuickBooks, accounts receivable, and Google Sheets within a dynamic, collaborative remote environment. We value team members who excel in both written and verbal communication and are committed to excellence.Key Responsibilities:• Manage and reconcile accounts payable and accounts receivable, ensuring accuracy and timeliness.• Utilize QuickBooks for bookkeeping, transaction recording, and financial data management.• Prepare monthly, quarterly, and annual financial reports for internal review.• Maintain and optimize financial data within Google Sheets for better reporting and analysis.• Collaborate cross-functionally to support budget adherence and financial compliance.• Assist with ad hoc financial projects and provide support during audits.• Remain available for weekend or extended hours as needed to meet business demands.Required Skills and Qualifications:• 2–3 years of relevant experience as a Staff Accountant, Accounting Associate, Bookkeeper, or Accountant.• Advanced proficiency in QuickBooks for day-to-day financial management.• Strong command of Google Sheets, including formulas and data organization.• Demonstrated experience in accounts receivable and accounts payable processes.• Excellent written and verbal communication skills, with keen attention to detail.• Ability to thrive in a fast-paced remote environment and work independently.• Must be based in the USA and able to work extended or weekend hours when required.Preferred Qualifications:• Prior payroll processing experience.• Experience supporting remote teams.• Familiarity with audit processes and financial compliance standards.Become an integral member of our team and make a direct impact on the continued financial success of a growing organization. If you are detail-oriented, proactive, and passionate about finance, we want to hear from you!