About Micro1: Job DescriptionRole Title: VA Eligibility SpecialistRole Type: ContractorLocation: RemoteTime Commitment: 20-30 hours/week, short-term projectmicro1 is looking for VA Eligibility Specialists to help evaluate and improve AI systems on veterans health care topics. You’ll use your enrollment and eligibility experience to check that questions sound like real veterans and families, and that answers are correct and useful. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters.Scope of WorkReview sample VA health care questions and flag any that don’t sound like what real veterans or family members ask.Write rubrics that define a correct, complete answer on VA health care eligibility, enrollment, and priority groups, including income and means testing.Cover care coordination and community care (including the MISSION Act) and access to care in your rubrics.Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.Share clear written feedback with the project team, working asynchronously.Required QualificationsFormer VA enrollment, eligibility, or care coordination experience, or experience as a VA social worker1+ years working on VA health care enrollment, eligibility determination, or care coordinationWorking knowledge of priority groups, income and means testing, and community careUS-basedAble to start quickly and commit 20-30 hours/weekClear, precise writingNice to HaveExperience with veteran outreach and helping veterans apply for health careExperience creating guides, checklists, or training materialsExperience helping a diverse range of veterans and families, including rural and non-English-speaking clients
Eligibility
Enrollment
Healthcare
About Micro1: Job DescriptionRole Title: National Park RangerRole Type: ContractorLocation: RemoteTime Commitment: 15-25 hours/week, short-term projectmicro1 is looking for National Park Rangers and visitor services staff to help evaluate and improve AI systems on national park topics. You’ll use your visitor experience to check that questions sound like real park visitors and that answers are correct and useful. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters.Scope of WorkReview sample national park questions and flag any that don’t sound like what real visitors ask.Write rubrics that define a correct, complete answer on park passes, entrance fees, permits, and reservations.Cover park regulations, visitor safety, and trip planning questions in your rubrics.Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.Share clear written feedback with the project team, working asynchronously.Required QualificationsCurrent, former, or seasonal National Park Service experience (park ranger, interpretive ranger, or visitor services staff)1+ years answering visitor questions or working with passes, permits, reservations, or feesWorking knowledge of park regulations and visitor safetyUS-basedAble to start quickly and commit 15-25 hours/weekClear, precise writingNice to HaveExperience with digital reservation and pass systems (such as Recreation.gov)Experience delivering interpretive programsExperience creating guides, FAQs, or training materialsExperience helping a diverse range of visitors, including rural and non-English-speaking guests
Permits
Reservations
Safety
About Micro1: Job DescriptionRole Title: Bilingual (Spanish) Benefits CounselorRole Type: ContractorLocation: RemoteTime Commitment: 10-20 hours/week, short-term projectmicro1 is looking for Bilingual (Spanish) Benefits Counselors to help evaluate and improve AI systems on government services topics. You’ll use your Spanish fluency and benefits experience to check that questions sound like real Spanish-speaking residents and that answers are correct, clear, and useful. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters.Scope of WorkReview sample questions in Spanish and English and flag any that don’t sound like what real people ask.Write rubrics that define a correct, complete answer in your area of expertise (Medicare, passports, veterans benefits, student loans, or National Parks).Evaluate AI-generated answers in Spanish against your rubrics, flagging errors, omissions, mistranslations, and wording that is unclear or unnatural.Share clear written feedback with the project team, working asynchronously.Required QualificationsNative or professional Spanish and EnglishExperience in at least one of: Medicare, passports, veterans benefits, student loans or financial aid, or National Park services1+ years counseling or assisting the public in that area (benefits counselor, case manager, community health worker, or similar)US-basedAble to start quickly and commit 10-20 hours/week, with more availability toward the end of the projectClear, precise writing in both languagesNice to HaveExperience with more than one of the areas aboveExperience interpreting or translating professionallyExperience creating guides, FAQs, or training materials in SpanishExperience helping a diverse range of clients, including rural and low-literacy communities
Medicare
Spanish
Benefits
+1 more
About Micro1: Job DescriptionRole Title: 211 SpecialistRole Type: ContractorLocation: RemoteTime Commitment: 10-20 hours/week, short-term projectmicro1 is looking for 211 Specialists to help evaluate and improve AI systems on government services topics. You’ll use your experience answering the public to check that questions sound like real callers and that answers would actually help them. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters.Scope of WorkReview sample questions and flag any that don’t sound like what real callers ask.Write rubrics that define a correct, complete answer, including the right referrals and next steps for the caller.Evaluate AI-generated answers against your rubrics, flagging errors, omissions, outdated guidance, and answers that wouldn’t help a real caller.Share clear written feedback with the project team, working asynchronously.Required QualificationsExperience as a 211 Specialist, Information & Referral Specialist, or Benefits Navigator, answering public questions about government services1+ years of regular, high-volume public contact (phone, chat, or in person)Working knowledge of public benefits and community resourcesUS-basedAble to start quickly and commit 10-20 hours/weekClear, precise writingNice to HaveExperience with crisis intervention or needs assessmentExperience using community resource databasesExperience creating guides, scripts, or training materialsExperience helping a diverse range of callers, including rural and Spanish-speaking communities
About Micro1: Job DescriptionRole Title: Consumer Reviewer Role Type: ContractorLocation: RemoteTime Commitment: 5-10 hours/week, short-term projectmicro1 is looking for Consumer Reviewers to help evaluate and improve AI systems that answer questions about government services. You’ll read sample questions and answers and tell us whether they sound natural, make sense, and would help someone like you. Your own experience is what matters. No AI or technical background is needed.What You’ll DoRead sample questions about government services, such as Medicare, and tell us whether they sound like something a real person would ask.Review AI-generated answers and tell us what is clear, helpful, or confusing.Give honest, specific feedback in your own words.Suggest simple changes that would make a question or answer easier to understand.Who We’re Looking ForRecent personal experience with Medicare or another U.S. government serviceComfortable with basic online tasks, such as filling out a formClear, honest feedbackUS-basedNice to HaveLiving in a rural or smaller community.Experience helping a spouse, parent, or friend with a government service
